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FAQ
Frequently asked questions
Everything you need to know before placing your order
How long does delivery take?
Most orders are produced and shipped within 10 business days. International orders may take 2–3 weeks depending on your location.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Customs and duties are calculated at checkout so there are no surprises on delivery.
What’s your return policy?
We offer a 30-day return window on all orders. If you’re not satisfied, we’ll arrange a free return and full refund within the US and UK.
Can I gift this to someone?
Absolutely. You can add a personalised gift message and have it shipped directly to the recipient in premium packaging.
Do you offer bulk or corporate orders?
Yes — we offer volume pricing for golf clubs, corporations, and events. Visit our corporate page for more details.
How do I care for my print?
Keep your print out of direct sunlight and moisture. Dust gently with a soft cloth. Our archival-grade materials are designed to last decades with minimal care.
Shipping information
We ship worldwide with tracking on every order
United States
Standard delivery: 7–10 business days. Express options available at checkout. Free shipping on orders over $150.
United Kingdom & EU
Standard delivery: 7–12 business days. Customs and duties are calculated at checkout — no surprises on delivery.
Australia & rest of world
International delivery: 10–21 business days depending on destination. We ship to 50+ countries. All orders include tracking.
Returns & refunds
Every print is custom-made to your specifications, so we can't accept returns for change of mind. However, if your order arrives damaged, misprinted, or with a defect, we'll reprint or refund it — no questions asked.
Damaged in transit
Contact us within 14 days with photos and we'll arrange a free replacement or full refund.
Print defects
If there's a colour, alignment, or quality issue on our end, we'll reprint and reship at no cost.
Wrong order
Received the wrong course or style? We'll get the correct order to you as fast as possible.
Print care guide
Our prints are made with archival-grade materials designed to last decades. A little care goes a long way.
Placement
Hang away from direct sunlight and moisture. Avoid bathrooms or areas with high humidity. Indoor placement away from windows is ideal.
Cleaning
Dust gently with a soft, dry microfibre cloth. For framed prints, clean the glass with a standard glass cleaner sprayed onto the cloth (not directly on the glass).
Handling
Always handle unframed prints with clean, dry hands. Hold by the edges to avoid fingerprints on the print surface.
Storage
If not displaying immediately, keep the print in its original tube or flat between acid-free tissue paper in a cool, dry place.
Contact
Still got questions? Contact us
We're here to help with anything you need